Guides

Start with the official trail

A tow is stressful, so this site is built to help you move step by step. We point you to the official lookup, the right lot, the paperwork you may need and the agency that handles complaints.

Try a ZIP like 30303, “Travis County” or “Columbus, OH”

Towed Cars

How to find out if your car was towed (or stolen)

Think your car was towed or stolen? Learn the fastest checks to make, who to call, what to bring, and how fees, hearings, and complaints work.

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Impound release

What to bring to get your car out of impound

Learn what to bring to get a car out of impound, from ID and registration to insurance, payment, and owner authorization papers.

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Fees

Towing and storage fees: what they can charge

Learn what tow yards can legally charge for towing and storage, which extra fees may be limited, and how to check a bill and dispute it.

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Towing rights

Private-property towing: your rights

Private-property towing rights explained: signs, release rules, fees, storage, documents to bring, and how to dispute a wrongful tow in your area.

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How to dispute a tow or file a complaint

Learn how to dispute a tow or file a complaint, what proof to collect, where to ask for a hearing, and how local towing rules can differ.

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Impound help

What happens if you don't pick up an impounded car

What happens if you don't pick up an impounded car? Learn how fees grow, when a tow becomes abandoned, auction rules, and how to protect yourself.

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Impound

Getting your belongings out of a towed car

Learn how to get medicine, documents, car seats, and other belongings out of a towed car, what to bring, key deadlines, fees, and next steps.

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Impound basics

Your towed car is financed, leased or a rental

What to do when a financed, leased, or rental car gets towed: who can claim it, what papers to bring, key deadlines, fees, and next steps.

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Vehicle booting

What to do if your car is booted

Learn what to do if your car is booted, how to find the right office, avoid a tow, get ready for fees and paperwork, and dispute a bad boot.

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Police tow

Getting your car back after a police tow

What to do after a police tow: how to find your car, what to bring, how fees and holds work, and how fast to ask for a hearing.

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Accident towing

Towed after an accident: storage, insurance and release

A practical guide to accident tows: how storage charges work, what insurance may cover, what to bring, and how to get your car released fast and safely.

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