Getting your car back after a police tow
Last updated
What to do after a police tow: how to find your car, what to bring, how fees and holds work, and how fast to ask for a hearing.
If police towed your car, move quickly. First find the lot, ask whether there is any police, court, or evidence hold, and confirm exactly what documents and payments are required for release. Hearing deadlines can be short in some places, so save every paper you get and confirm the rules with the impound lot or the agency that ordered the tow. (seattle.gov)
Start by finding the car and the reason for the tow
Before you do anything else, make sure the car was actually towed and not stolen or relocated. Many cities have an official police-tow lookup or a court, police, or public works phone line for police-authorized tows. Seattle, for example, tells drivers to search by license plate or VIN or contact the city’s towing contractor, and it separates public-street tows from private-property tows. (seattle.gov)
When you reach the lot or city office, ask five basic questions:
- Where is the car right now?
- Why was it towed?
- Is there any hold on it?
- What do I need to bring?
- What is the total due today, and how does storage keep adding up?
That last question matters because storage charges usually keep running until the vehicle is released. Seattle’s court page tells drivers to get the car as soon as possible to avoid storage fees. A simple written list can help; the site’s Towed car checklist is a good place to start. (seattle.gov)
If you are not sure where to begin, use the site’s /find tool to look up your city, county, or ZIP and then match it to the official office that handles police tows.
Gather your documents before you go
Most impound lots will not release a police-towed car unless you can show that you are the right person and that you can legally take the car. Seattle’s official release guidance says the vehicle will be released to the registered owner, and the person picking it up should bring proof of ownership, current registration, title or lease agreement, the license plate number or VIN, and valid photo ID. A licensed driver is also required to drive the vehicle from the lot, unless you arrange another tow. (seattle.gov)
Use this quick checklist before you leave home:
- Photo ID.
- Registration, title, or lease papers.
- Proof the car is yours or that you are allowed to claim it.
- License plate number or VIN.
- A licensed driver, if you are not one.
- A payment method the lot accepts.
For a longer packing list, see What to bring to get your car out of impound.
If someone else needs to get the car for you, ask about authorization rules before they go. Seattle says a non-owner may be able to pick up the vehicle or remove property only if they have a notarized statement from the registered owner. That statement must include the authorized person’s name and phone number, a legible photocopy of the owner’s ID, the plate number or VIN, and the vehicle’s make and year. Other cities and states may use different forms or may require the owner to appear in person, so always check first. (seattle.gov)
Ask about fees, holds, and payment before you stand in line
A police tow bill can include more than the tow itself. Depending on the city and the reason for the tow, the total can include towing, storage, administrative charges, and separate tickets or fines. Seattle’s official guidance notes that parking citations may be given to you when the towed vehicle is released and that those citations are separate from the tow fees. (seattle.gov)
That is why it helps to ask for an itemized total before you head to the lot. Also ask whether the car is on a police or court hold. In some situations, paying the lot is not enough by itself; another office must clear the hold first. The rules can vary a lot by state and by the reason for the tow, so do not assume a police tow works the same way everywhere. (apps.leg.wa.gov)
If money is the main problem, ask whether the local system offers any hearing, payment-plan, or hardship process. Seattle says that if a car was towed from a Seattle street and the owner cannot afford release, the owner can request a hearing; a court magistrate may reduce ticket fines or approve a monthly payment plan. That is a local example, not a national rule, but it shows why it is worth asking. For more background, see Towing and storage fees: what they can charge. (seattle.gov)
Get your personal belongings out as soon as you can
Even when you are not ready to pay the full tow bill, ask right away about personal belongings. Washington’s towing rules say that personal belongings and contents that are not permanently attached must be kept intact and returned to the owner or the owner’s agent during normal business hours on request with a driver’s license or other sufficient ID. The same rule says the tow operator must release personal property that is not being held as evidence without charge and on demand during normal business hours from 8:00 a.m. to 5:00 p.m., except weekends and state-recognized holidays. (apps.leg.wa.gov)
Those same Washington rules also show why you should ask detailed questions. Items attached to the vehicle, like radios or stereos bolted in place, stay with the vehicle. Some valuables, including money, wallets, bank cards, official ID cards, jewelry, firearms, and contraband, must be turned over to the state patrol within 48 hours. If the tow involved an evidence hold, access may be more limited. See Getting your belongings out of a towed car for a fuller walkthrough. (apps.leg.wa.gov)
If you think the tow was wrong, ask for a hearing fast
The biggest mistake after a police tow is waiting too long to challenge it. Deadlines can be very short, and they are not the same everywhere. California law says the notice of storage must be mailed or personally delivered to the registered and legal owners within 48 hours, excluding weekends and holidays. To get a post-storage hearing, the owner or agent must request it in person, in writing, or by telephone within 10 days of the date on the notice, and the hearing must be conducted within 48 hours of the request, again excluding weekends and holidays. If the hearing finds there were not reasonable grounds for the tow, the public agency is responsible for towing and storage costs. (leginfo.legislature.ca.gov)
Washington also uses a short timeline. Its law says a hearing request must be received by the proper court within 10 days, or the right to a hearing is waived. Once a timely request is received, the court must notify the parties of the hearing date and time within 5 days. If the impound is found to violate the chapter, the registered and legal owners bear no impound, towing, or storage fees, and the court also enters judgment for the filing fee and reasonable damages for loss of use of the vehicle. (apps.leg.wa.gov)
Seattle gives a similar warning on timing: if you already picked up the car, the Impound Hearing Request form must be mailed or returned to Seattle Municipal Court no later than 10 days after the vehicle was towed. Keep receipts, tow paperwork, and photos, and write down names, dates, and what you were told. If you need help organizing a challenge, see How to dispute a tow or file a complaint. (seattle.gov)
Do not wait if you cannot pick it up today
Every extra day can make the problem harder. Storage keeps building, documents get harder to find, and some places move unclaimed vehicles toward auction or disposal on a short clock. Washington law says an impounded abandoned vehicle that is not redeemed within 15 days after the notice of custody and sale is mailed must be sold at public auction, although it may still be redeemed any time before the auction starts. (apps.leg.wa.gov)
If you cannot pick up the car today, do something today anyway. Confirm the total due, ask how late fees or storage are added, ask about a hearing, ask about property access, and ask whether anyone else can claim the car for you with written authority. If the car was towed after a crash, was a rental, or is financed or leased, tell the lot and the relevant company right away because release steps can be different.
Frequently asked questions
Can I get my stuff out of the car before I pay the full tow bill?
Sometimes, yes. Washington’s towing rule says personal property that is not being held as evidence must be released without charge, on demand, during normal business hours of 8:00 a.m. to 5:00 p.m., except weekends and state-recognized holidays, if the owner or agent shows sufficient identification. But attached equipment and evidence items can be treated differently, so ask the lot exactly what you can remove. (apps.leg.wa.gov)
Can someone else pick up my police-towed car for me?
Often only if the local rules allow it and the owner gives proper authorization. Seattle says a non-owner may pick up the vehicle or remove property if that person has a notarized statement from the registered owner, plus the required identifying details and a copy of the owner’s ID. Other places may use different forms or may insist that the registered owner appear. (seattle.gov)
How fast do I need to contest a police tow?
Fast. California gives owners 10 days from the date on the notice to request a post-storage hearing, and Washington says a hearing request must be received within 10 days or the right is waived. Seattle also says the impound hearing request must be returned no later than 10 days after the vehicle was towed if the car has already been picked up. (leginfo.legislature.ca.gov)
What happens if I leave the car at the impound lot?
The cost usually keeps growing, and eventually the car may be sold or otherwise disposed of under local law. In Washington, an impounded abandoned vehicle that is not redeemed within 15 days after the notice of custody and sale is mailed must be sold at public auction, although redemption is still allowed before the auction starts. (apps.leg.wa.gov)
Sources
Free checklist · PDF
Towed Car Checklist
A one-page printable to help you check the right offices, gather documents and avoid wasted trips.
Free. We email you the download link, plus an occasional plain-English guide. Unsubscribe any time. We never sell your email. Privacy