State guide
New York
New York does not show a single statewide towed-vehicle locator on the official state pages reviewed, and private-property towing rules are heavily local. State law clearly governs liens and owner notice for law-enforcement-requested tows, while New York City separately licenses tow truck companies and caps certain private-lot towing fees.
Checked against official sources on October 4, 2026. Rules and links change; confirm with the office listed before you act.
- How to find a towed car
- No statewide New York towed-vehicle search was found on the official state pages reviewed.
- State rules on tow and storage fees
- No single statewide private-property non-consent tow fee cap was found; New York City caps private-lot tows at $125 including the first three days of storage, then $15 per day after that.
- Notice rules (police and owner)
- For law-enforcement-requested tows, the owner must be notified within five working days from the initial towing and lienholders within twenty days of the first day of storage; private-property police-notification duties are local on the pages reviewed.
- Who regulates tow companies
- Statewide regulator for private-property tow companies was not identified on the official state pages reviewed; New York City licenses tow truck companies through the Department of Consumer and Worker Protection.
- File a towing complaint
- Official page →
Official resources in New York
Official New York statute page on garageman liens and owner notice for law-enforcement-requested towing and storage.
DMV instructions explaining notice and mailing proof for lien and sale of towed or stored vehicles.
Statewide complaint portal for consumer issues and services.
Official New York City vehicle locator and retrieval guidance.
Key facts for New York
- For a motor vehicle towed and stored at a law-enforcement officer’s request, the tower must mail certified notice to the owner within five working days from the initial towing.
- If that five-working-day notice is late, the tower keeps its towing lien but storage lien runs only from the mailing date.
- For those law-enforcement-requested tows, notice to lienholders or secured parties must be mailed within twenty days of the first day of storage.
- New York City private-parking-lot tows are capped at $125 for removal and the first three days of storage, plus $15 per day after that.
- In Yonkers, a private-lot tow operator must notify the Police Department radio room at pickup and keep a running log.
- Rochester’s Auto Impound says private-lot tows are not reported to the Rochester Police Department.
City towed-car lookups and impound lots in New York
| City | city | phone | Details |
|---|---|---|---|
| NYC Department of Finance — Retrieve a Towed Vehicle New York | New York City | 646-517-1000 | City page for locating and retrieving a towed vehicle; also lists the boot release line. |
| NYCServ Towed Vehicle Locator New York | New York City | Not published* | Official New York City online locator for towed vehicles. |
| Has My Car Been Towed? | Buffalo, NY Erie | Buffalo | 716-851-5182 | Official Buffalo page for checking city tows and impound procedures. |
| RPD: Auto impound Monroe | Rochester | (585) 428-6717 | Includes Rochester’s vehicle lookup application, hours, redemption rules, and fees. |
| Boot & Tow Information / Policy Westchester | Yonkers | 914-377-6000 | Official Yonkers page explaining how to get a release form for a booted or towed vehicle. |
* Not published: the official page doesn't list it. Call the office to confirm before you rely on it.
What to do next
- If your vehicle was towed in New York City, use the Towed Vehicle Locator or contact 311 before going to a tow pound.
- If your vehicle was towed at police request outside NYC, ask the tower for the certified-mail notice and the address and release hours required by Lien Law § 184.
- For private-lot disputes, check the local city code or permit page because licensing, fee caps, and police-notification duties may be local rather than statewide.
Not seeing your city or county?
Not every city publishes its rules online. Try these, in order:
- General Start with the statewide information above.
- Closest verified Nearest places where we have verified local data outside this state (distance from New York's population center, for comparison only):
- Paterson Police Division, New Jersey · about 46 miles
- Newark Police Department Licensing Unit — Wrecker, New Jersey · about 58 miles
- City of Jersey City Commerce — Vehicle Information Form - Towing Class A & Class B, New Jersey · about 61 miles
- Call to confirm Ask the official office.File a complaint | New York Attorney General
Website →Phone: (800) 771-7755 (as listed on that page, checked Oct 4, 2026)Your city or county office: Local governments →Not sure who handles it locally? USAGov's free help line, 1-844-872-4681, or the New York page on USA.gov can point you to the right office. - Know the current info? Tell us with a link to the official page.